So many! We can take Visa, Mastercard, Discover, American Express, Apple Pay, Google Pay and PayPal.

All deliveries are made between 2:00pm and 7:00pm. We can guarantee your floral delivery to business addresses by 5:00pm. Our couriers operate under a strict delivery window and cannot guarantee an exact delivery time within that window.

If you require a special timed delivery (for example, must be there before 2:00pm), please get in touch via email (orders@wildnorthflowers.com) a minimum of 24 hours ahead of your scheduled delivery as an additional fee will apply for us to arrange a special courier for you. Requests left during the checkout process are not guaranteed.

Yes! Order online before 11:00am (EST) for same day flower delivery throughout Toronto and the Greater Toronto Area (GTA).

Yes, definitely! Please place your order online and select "Store Pick Up". As our studio is a private space with lots going on, we will need to know the time you'll be coming by to pick up your order so we can have it ready for you, and it will need to be paid in full prior to pick up. Our pick up window is 9:30AM to 5:00PM each day.

We don't offer refunds for subscriptions, but we certainly want to make sure you love your arrangements! We can add notes to your subscription with your preferences as needed.

We send care cards along with each delivery. These cards detail specific care instructions for the type of arrangement/bouquet that you have received! If you have any questions that are not answered on your care card, feel free to get in touch at orders@wildnorthflowers.com.

If the recipient is not home at the time of delivery, our couriers can leave the flowers at the front door or with a concierge/reception desk when available. Our courier will call the recipient and leave a voicemail to let the recipient know where the flowers were left. If a second delivery attempt at a later date is absolutely necessary, an additional delivery charge will apply.

Please Note:

For colder months especially during winter, flowers cannot be left outside if the temperature is below 0C.

Cut flowers also hate direct sunlight, and will fade quickly if left out in the heat for too long. 

If the selected delivery date is more than 48 hours away, we can offer a Wild North credit for the full value of the order, or a refund minus 4% of the order's total as a transaction fee. The Wild North credit will never expire, and can be used for any items on our website. The refund would be via your original method of payment.

If you need to cancel an order that is scheduled to be delivered within 48 hours of when you reach out to us, you can a) request an address change to have your order delivered to another recipient or location or b) donate your order to a charitable organization of your choosing (or Wild North would be happy to select one for you). No refunds will be available for orders scheduled to be delivered within 48 hours of when you reach out to cancel, as the flowers will have already been purchased and the arrangement may already have been designed.

Should you have any issues with your order, please contact us within 48 hours of delivery so that we may do our best to resolve the problem. Photos of damaged products are required and must be emailed to orders@wildnorthflowers.com
Since our products are perishable, we regret that any contact after the 48 hour window could result in our inability to assist.

We receive new flowers nearly every day from our growers and cannot guarantee which specific flowers will be used in each arrangement - it is up to the designers discretion. This is the creative element of our arrangements and what makes them so unique!

Each arrangement is different and includes 6+ varieties of blooms that our designer will hand-select based on your colour palette preferences. We use North American-grown greenery and a mix of local and imported dried elements to finish off our arrangements.

Each arrangement we make is completely unique. In ordering with us, we ask that you trust the creative direction of our highly skilled floral designers to craft the perfect arrangement for you based on the design notes you include in your order. We can take inspiration from photos, but we cannot replicate them. 

If you are looking to send just roses, sadly we aren't the right place for you. Instead, all of our arrangements include a mix of at least 6 varieties of flowers!

We do not offer our flowers outright as they are ordered specifically for our daily deliveries, events, and weddings. We always recommend those shopping for single stem flowers to check out the collection of flower shops at the intersection of Avenue road & Davenport road - there is a lot of great variety available there!

Yes, we do! In order to ensure your order arrives safely, please include all applicable information so that we can get the flowers to the recipient smoothly. For deliveries to businesses/hotels/hospitals we will require a room number or a suite number as well as the name of the business/hotel/hospital. A phone number is also required in case we need to contact the recipient directly with any delivery questions.

Thank you for thinking of us! We invite you to check out our A La Carte Wedding Flowers.

Absolutely! You can go ahead and order directly from our A LA CARTE Event Flowers Collection. For larger or custom orders that require our designers to go on site, please email orders@wildnorthflowers.com with more info and inspiration images. Please note, we have a minimum spend of $2500 in order for our designers to go on site for event setup and installations.

At this time, we only offer our A la Carte service for weddings and special events. Apart from this collection, we no longer accommodate any other flower requirements on a larger or different scale.

Yes, definitely! We offer both in-person and virtual floral design workshops. You can check out all our workshops here. If you'd like to set up your own private workshop, please fill out this form. Whether you are planning a bridal shower, bachelorette, birthday party, team-building activity or work event, we’ve got you covered!

As we are a very busy private studio, we require visitors make appointments with us to pick up a pre-purchased order or to have a meeting with one of our staff. We aren't set up for customers to just walk in.