How It Works:  

• • You can mix and match all items to get exactly what you want, nothing extra. 
  • Transparent pricing makes planning easy. What you see is what you pay. 
  • You can place your order online 24/7.
  • You can let us know your desired colour palette, or select one of our most popular palette options. Feel free to email us colour palette inspiration photos if you have them!
  • Unless otherwise requested, we will design everything in your order to be cohesive (same colour palette and flower varieties). 
  • Minimum order of $350 for items from the A La Carte Wedding Collection.
  • Last minute shoppers do not fret! We only need 6 days notice to order from this collection.
  • Wedding is not for a while? No probelm either! You can order up to one year before your event.  
  • On-site set up is not included in our A La Carte delivery fee. If you require one of our floral designers to come on-site there will be an additional charge (minimum of $400). Please reach out via email to see if we have the availability to go on-site that date.

  Pick-Up and Delivery:  

• • You can pick-up from our downtown Toronto studio 5 days a week (Tuesday through Saturday).
  • Delivery available throughout the GTA 5 days a week (Tuesday through Saturday). Sunday delivery is available on a case-by-case basis, please inquire via email orders@wildnorthflowers.com
  • We do not offer set-up service with our ‘A La Carte’ Wedding orders (our floral designers do not come on site). Arrangements will need to be unpacked and placed around the space by yourself or your team. (If you require set-up, please inquire via email. There will be a minimum labour charge of $400 to send a designer on site.)
  • Delivery is made by our trusted couriers and is available to all the same locations as our retail orders (see our map here). The prices are NOT the same as listed on the retail map. The delivery price will automatically be calculated at checkout, and will be determined based on your order size and value, delivery date and location.
  • When checking out online, you can select “Pick-Up” or "Wedding & Event Delivery" for all items from our A La Carte Wedding Collection. (Your cart cannot include items that are not part of our A La Carte Collections.)

  Availability:  

• • We only require 6 days notice to order items from our A La Carte Wedding Collection. But in order to maintain our strict design standards, we only take on a limited number of wedding and event orders each week.
  • If you already know what you want, we encourage you to place your order ASAP. Worried about last minute changes? You can always add or change items in your order within 6 days of your event.
  • Want to place your order and be done with it? Go ahead! You can order up to 365 days before your wedding.

  Have More Questions? We’ve Got Answers!

Almost ready to place your order, but have more questions? No Worries! We have an extensive FAQs list:

  My event is not for a few months, when should I place my order?  

Orders must be placed at least 6 days in advance and are subject to availability. We only take on a few of these orders a week from Tuesday - Sunday so we encourage you to order as soon as possible! We operate on a first come first served basis (order is not confirmed until payment is made).

  How come I don’t see my wedding date available in your calendar?  

Specific dates may be blocked off when you attempt to order, this is because we are either fully booked for that week or heading into a major holiday like Valentine’s Day or Mother’s Day and are unavailable to take on any more orders.

  How can I care for my flower order?  

If you are picking up your florals the day before your event, they must be stored in a cool area, out of direct sunlight. The wrapping should be opened up so the flowers can breathe.

Also keep them away from fruit baskets - ripening fruit produces high levels of ethylene, a gas that interferes with the production of ethylene in flowers. This speeds up signs of ageing and shortens the life span of flowers!

Boutonnieres can be placed in the fridge, but wedding bouquets and centerpieces should not be.

  Can I request something I don’t see in your collection? Can I give you the vases to design in?  

Other than the ability to chose a custom colour palette, the offerings and styles are set. We cannot substitute the vases. Our price points have been carefully crafted to work in the vases we have listed.

  It is important that my colour palette is followed. Can I request certain colours and send you sample photos?

Yes for sure! We totally understand that you may need the flowers to be a certain colour palette. Just leave us a note in the design notes section. You can also email us inspiration photos and a mood board once the order has been placed.

  Can I give you a list of the exact flowers to use?  

No. We do our very best to accommodate flower requests, but cannot promise any specific flowers, as the availability of florals are based on the season and what our growers have available.

  Can I rent your vases?  

Yes! The price listed includes the cost to purchase the vase you see in the pictures. If you would like to rent the vases, they would need to be returned to us within 7 days of the event. Once returned, you will receive a 5% refund for all items you returned a vessel for.

  What if I really hate a certain flower? Can I ask that you exclude it?  

Yes! Just leave us a note in the design notes section.

  How will the orders be packaged?  

In flower (aka rose) boxes! This is how those in the industry pack up their wedding orders. It is not necessarily super fancy, but it is sturdy, practical and less wasteful than brand new boxes.

Need more clarification? Shoot us an email at orders@wildnorthflowers.com.